Timely, confidential, and thorough workplace investigations help address incidents before they become toxic and difficult to overcome. This creates a safer workplace which improves mental health and employee wellness.
Workplace investigations should be initiated when there is are behaviours or complaints of behaviour that are inappropriate, dangerous, or contrary to workplace policies and procedures. They are done in response to violence, workplace bullying, substance abuse, discrimination or harassment, conflicts of interest, policy and procedure violations, theft, and other employee misconduct.
Even the most experienced human resources departments struggle with investigations, and many organizations don’t have a good process in place. Inadequate handling of an investigation can cause the situation to escalate, affect workplace morale, and disrupt workplace relationships. A lack of effective intervention can lead to legal action.
For investigations to be done correctly, they should be handled by HR professionals with related experience and training in investigations. In light of all the reasons that internal investigations are not ideal, what should organizations do? The answer is simple: outsource workplace investigations to an external provider.
We have been providing third-party workplace investigations for many years. Our established processes ensure that we can help in a timely, confidential, and objective
manner.